Data Deletion

Business owners

Sign in and open Settings → Delete account and data. Confirm your password and type the requested confirmation. Or email surya@climbrk.app from your registered email address with the subject Delete my account.

We verify your identity, delete your account, business information, chats and related records within 30 days, and confirm by email.

WhatsApp customers

Email surya@climbrk.app with the subject Delete my messages. Include the WhatsApp number you used and the business you messaged. We will verify your identity before deleting the messages and chats linked to that number within that business within 30 days.

To stop the assistant messaging you, send stop in the WhatsApp chat. You can also block the business on WhatsApp.

What may remain

Deletion does not remove copies held separately by the business, WhatsApp or Meta. Contact them directly about those copies. Records required by law may be retained.

Account deletion removes active service data but does not automatically remove separate backup copies. We cannot currently guarantee a fixed deletion date for all backup copies.

We acknowledge requests within 7 days. Questions: surya@climbrk.app.