4.1 Service providers (subprocessors)
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| Provider | What it does | Data involved |
|---|---|---|
| Meta Platforms (WhatsApp Business Platform) | Delivers WhatsApp messages | Messages, phone numbers, profile names |
| Google Cloud | Hosts the Service and provides AI processing | Service data, message text, business information and setup photos (not stored) |
| Mailjet, when email delivery is enabled | Sends transactional verification, password reset and account emails | Owner name, email address and email content |
| Razorpay, when payments are enabled | Processes payments and recurring mandates | Payment details supplied in checkout, transaction and subscription information |
| Cloudflare | Website delivery and protection | Website request information |
Hosting and the database are in the United States. Providers may process data in other countries. Backup storage locations may differ.